Key Disciplines

Ducted Systems Academy encompasses four Key Disciplines which provide a pathway for personal and professional growth: TechnicalSalesProfessional Development, and Leadership training.

We understand that time is valuable; our course schedules are designed for effective time utilization and maximum impact. Courses are delivered through a combination of hands-on technical training, virtual instructor-led, online-self paced, and engaging classroom-style learning experiences.

Can't commit to a comprehensive program? No problem. Individual courses are open for registration. Course descriptions and categories are provided in the course catalog. We appreciate your partnership and the opportunity to support your success.


Select a Discipline or read below for more information.


Technical Training & Resources


Live Commercial Technical Training

Live commercial technical training includes Commercial Startup and Commissioning Certification, Premier Startup & Commissioning, Premier Controls, and Smart Equipment (SE) control training. Certified technicians are considered factory certified and are authorized to conduct factory commercial startups on package product through 40 tons.


Technical courses outline skills required to succeed as a service technician and provide a blend of self-paced online courses and hands-on proficiency demonstration in our Center of Excellence product training facility in Oklahoma City, OK.

Check out all of the technical offerings in our course catalog
and register today. Liberties Plus, CCE, Select, Elite, and Premier contractors receive special discounts to help offset tuition. As part of these programs, join us for a world-class training experience.

Academy TV

View the latest service and installation video related to Ducted Systems residential and commercial product in a familiar interface. Accessible through UPGNet or Navigator.


Field Reference Guides

Field Reference Guides replace the traditional training manual and are available wherever you and your customers are, through the device of your choice: laptop, desktop, tablet, or smartphone. Field Reference Guides provide up-to-the-minute technical reference information in a searchable, interactive, mobile-friendly format.


Training Site (Online Courses)

Access to self-paced online courses is provided with Liberties, Liberties Plus, CCE, Elite, Premier, and Select contractor programs and is also accessible for employees of Johnson Controls Ducted Systems and Ducted Systems distribution.


Sales Training


Sales courses empower the regional or territory salesperson to promote the advantages of Ducted Systems equipment and programs, and above all, help their customers operate their businesses efficiently and succeed. We teach the territory manager to partner with the contractor and become their trusted advisor.



Contractor salespeople learn how to position Ducted Systems product against the competition and close more sales. Learn to earn business and become the contractor of choice. Our program for contractor sales provides critical knowledge for running a profitable contractor business.



Coursework includes the development of professional sales acumen, product knowledge, and a solid understanding of the use and application of contractor programs.



Check out all of the Sales offerings in our course catalog and register today.


Professional Development


Professional Development courses outline techniques to enhance communication, present effectively, and manage yourself and your schedule. These courses include curriculum from the world-renowned skills development corporation Franklin Covey. Enjoy learning with your peers in an engaging, virtual instructor-led environment.


When enrolled in Franklin Covey's 7 Habits of Highly Effective People, receive a one-year Franklin Covey All Access Pass at no additional charge. The All Access Pass promotes the achievement of your business objectives and sustainably impacts performance with unlimited access to Franklin Covey content.

Check out all of the Professional Development offerings in our course catalog and register today.


Leadership Training


Leadership courses pertain to management of people and processes. Ideal for new managers, those with management potential, or existing managers that wish to sharpen their leadership acumen.

These courses include curriculum from Franklin Covey and Miller Heiman in coordination with Business Success Coaches Christa Vanzant and Steve Vesely. Enjoy learning with your peers in an engaging, virtual instructor-led environment, through self-paced courses, and in-person.

Check out all of the Leadership offerings in our course catalog and register today.