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Leading Customer Loyalty

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Includes a selected library from Franklin Covey's All Access Pass

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Recommended Audience:

All (Focus on Sales and Leadership)

Leading Customer Loyalty is a one-day work session for frontline managers to learn the principles and practices needed to win the hearts of employees and customers. Managers leave with a clear understanding of how to model, teach, and reinforce empathy, responsibility, and generosity.

Registration to this course also includes selections from the Franklin Covey library, such as:

  • InSights videos (15 minutes or less)

  • Excelerators videos (15 minutes or more)

  • Additional resources to assist with your learning journey

Facilitator(s):

Christa Vanzant

Delivery:

Online,

Virtual Instructor-Led

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Duration:

9:00 am - 4:30 pm CST

Date(s):
  • TBD

Tuition:

$495