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Service Manager Success

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Recommended Audience:

Business Owners 

Service Managers

Your Service Department should be the most profitable department in your company!  This training will help make it happen.


You will Learn:

  • How to pinpoint reasons for poor performance in demand service

  • Review the 10 KPI's and how to measure your techs performance against them

  • Learn how to conduct a productive and profitable weekly service meeting on what's covered and why

  • Define "Qualified Sales Leads" that can turn on retrofit sales full blast

  • Determine the number of slow days you have per year that must be filled with maintenance agreement paperwork

  • Learn how to properly manage the maintenance agreement entity of your Service Department to maximize profitability

  • Discover how to motivate your service techs towards peak performance

Facilitator(s):

Grandy & Associates

Delivery:

Virtual 

Instructor Led 

In-person sessions can be scheduled with a minimum of 10 registrations

Duration:

2 Days

  • 12:00 pm - 4:00 pm CST

Date(s):

TBD

Tuition:

$500.00

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