Winning Business
Complimentary Series

The team at Ducted Systems Academy is pleased to offer many complimentary, virtual instructor-led sessions to drive professional success and promote a Winning Business. Join our Business Success Coaches Christa and Steve in an engaging, interactive online environment. These sessions are open to all Ducted Systems customers and employees, courtesy of Ducted Systems Academy.

 

Select a discipline or read below for more information. Be sure to register to enroll and receive course updates and links. 

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Performance Builder Series with Steve Vesely

Winning Business Complimentary Series
Recommended Audience:
All (Focus on Sales and Leadership)

Join Ducted Systems Business Success Coach Steve Vesely for a complimentary series of 90-minute interactive online sessions related to sales and leadership in HVAC.
 

Protecting Revenue and Relationships During Disruption

Without travel, face-to-face meetings, and limited customer traffic, how can your sales organization maintain - and grow - your sales revenue? Since there’s no blueprint for what you’re facing, everyone with responsibility in the sales chain must adapt to shifting strategies to keep up. Your customers face new challenges in how they buy as well. Join us as we share four immediate steps your distributorship/dealership can take to reduce customer friction while supporting continued growth through virtual selling.

The Psychology Behind the Sale
If you’ve ever wanted to know how your customers think and feel about the sales process and sales professionals, join us as we present insight from some of the sales industry’s leading teachers. Come away with a more mindful and professional understanding of your customer.

Identifying Your Leadership Style
If you are in sales, then you are a leader. A leader of discussions and a leader of processes with defined goals. How do you do it? How do you gather resources to achieve success? This session takes a brief look at the 10 most common leadership styles used in businesses and organizations.

Dynamic Sales Prospecting
Discover a wide variety of prospecting systems for large or small territories. Learn to use technology, social media and proven “grass roots” methods.  Begin building your own personalized prospecting tool kit to make every sales effort as efficient as possible.

Task/Tension: Changing the Customer Relationship
Do you have accounts that have gone stale?  Need to move the sales needle or create urgency once again? These introductory tips will help to deliberately change the “status quo” with passive accounts by learning how to respectfully turn up the tension in a sales relationship.

Effective Recruiting and Interviewing

Has it been a long time since you have made your last hire?  Maybe you have never before had to source quality candidates, conduct interviews, and make the critical hiring decision.  This has a vital impact on your business; you cannot afford to make a wrong hire.  This session covers a proven process and real tools to implement before the next crucial staff addition.

Facilitator:

Steve Vesely

Delivery:
Online,
Virtual Instructor-Led
Duration:
Date(s):
Tuition:
Complimentary for Ducted Systems Customers
 

Dealer Advantage Series

Winning Business Complimentary Series
Recommended Audience:
Registered Dealers

Dealer Success Programs  (Select the link to register for this course individually)
Learn to leverage your partnership with the leading HVAC manufacturer by taking a deep dive into the many benefits offered within the various dealer levels.  The vast array of programs provides a competitive advantage with marketing, rebates, and sales tools.

Selling with Consumer Financing  (Select the link to register for this course individually)
Most of your competitors have financing but don’t know how to use it in-home to close sales.  Build your comfort and confidence in this course by taking an in-depth look into the different financing programs offered to dealers and end-users alike. Learn important techniques in simple and honest sales closes to secure business more effectively.

Facilitators:

Steve Vesely, Christa Vanzant

 
Delivery:
Online,
Virtual Instructor-Led
Duration:
See individual courses
Date(s):
See individual courses
Tuition:
Complimentary for Ducted Systems Customers

Organizational Excellence with Christa Vanzant

Winning Business Complimentary Series
Recommended Audience:
All (Focus on Leadership)

Join Ducted Systems Business Success Coach Christa Vanzant for a complimentary series of interactive one-hour online sessions related to business operations and leadership.

Becoming a Truly Great Leader: Lead with Excellence & Influence
Leadership has become more challenging in our fast paced culture.  Learning to lead with more intention, and with the influence we desire is key. Understand what sets great leaders apart and how those key differentiators create influence.

 

Operational Excellence through Shared Value & Vision

Learn the 4 imperatives that build teams to release their highest talents & capabilities. In this session, we will focus on creating new mindsets, skillsets, and gain toolsets that will help you obtain great results by building process excellence with your team and centering the vision.

 

Building Trust

Why is trust so important?  Do you know how to build trust with your team effectively? We will discuss the foundations of trust and give tools to help you gauge & build trust with your team, and foster an on-going culture of trust.

Becoming a Truly Great Leader: Why Empathy Matters in the Workplace

Empathy has a direct impact on productivity, loyalty & employee engagement. There are real returns when we implement empathy in the workplace. Learn how to take steps to begin creating empathy within your team.

Becoming a Truly Great Leader: Listen to Learn

As a leader, it can be challenging to really know what’s troubling our team members.  Listening goes beyond giving our full attention.  Learn what it means to listen to learn others needs, concerns & stories and find out how listening more effectively can improve workplace relationships.

Becoming a Truly Great Leader: Make a Human Connection

Making a human connection can have a profound impact on co-workers and customers. Letting people know we care and are there to help can result in a more connected and dedicated team that can generate more success. Learn tips to help make better connections with your team.

Productivity in the Workplace

Getting it all done on a normal day can require high-speed activity, can be overwhelming and might be stress producing. At this workshop, you will learn key things to increase your productivity and decrease your load. Those things include the time matrix for prioritizing, Outlook tips and tricks for managing your inbox, the task list as the center for your list of things to do, and the #1 effective email writing approach. Add tools to your productivity toolbox - attend the Workplace Productivity series.

Create a Culture of Learning

How do you stay ahead of shifting economic, technological and cultural changes to lead your business into the future? How can you create maximum profitability and efficiency whether you are a small, mid-size or large company? How can you align with partners who can help you keep to a trusted and proven Path? Knowing the “Why, What & How” of a learning culture is critical to eclipsing what your competition is doing. Join us as we help define a framework and provide tools to help you navigate towards building a learning culture.

Tips for Leading in a Time of Crisis

As the COVID-19 pandemic continues, leaders are faced with unprecedented challenges. All companies, regardless of size, must grapple with one challenge after the other, from keeping employees safe and managing productivity to leading a suddenly virtual workforce. Ducted Systems Academy is offering some tips to help cope, focus, and thrive in such a time as this.

Managing Through Crisis: Tips for Talent Management

COVID-19 has created an unprecedented demand on organizational talent. Leading teams and assessing work processes are key areas we can redefine as we navigate. We will present tips to help when making critical decisions with managing talent, and ensure strong processes as we manage through this crisis.

Facilitator:

Christa Vanzant

Delivery:
Online,
Virtual Instructor-Led
Duration:
Date(s):
Tuition:
Complimentary for Ducted Systems Customers

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