Your Service Department should be the most profitable department in your company!  This training will help make it happen.

You will Learn:

• How to pinpoint reasons for poor performance in demand service

• Review the 10 KPI's and how to measure your techs performance against them

• Learn how to conduct a productive and profitable weekly service meeting on what's covered and why

• Define "Qualified Sales Leads" that can turn on retrofit sales full blast

• Determine the number of slow days you have per year that must be filled with maintenance agreement paperwork

• Learn how to properly manage the maintenance agreement entity of your Service Department to maximize profitability

• Discover how to motivate your service techs towards peak performance

Note: This workshop requires a minimum of 15 participants.