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Course Catalog

Available courses are listed below. Additional courses are added regularly.


Select a course name for more information or filter the list. Go to the registration page when you're ready to sign up.


Ducted Systems Academy also offers these additional technical learn resources (through HVAC Navigator):

  • Academy TV: How-to videos exclusively for Ducted Systems Customers.

  • Field Reference Guides: Up-to-the-minute technical reference information in a mobile-friendly format.

  • Training Site (online courses): Self-paced online courses. Provided with Liberties, Liberties Plus, CCE, Elite, Premier, and Select contractor programs. Also accessible for employees of Johnson Controls Ducted Systems and Ducted Systems distribution.



Course (Select for More Info)
Solution Navigator Workshop: Everything Hitachi

Residential Factory Certification: Gas Furnace

Commercial Application Course 3-50 Tons : Part 1 - In- Person

Commercial Applications Specialist: Part 2 - Premier RTU 50-150 Ton RTU

Helping Clients Succeed Series: Closing the Sale

Helping Clients Succeed Series: Qualifying Opportunities

Helping Clients Succeed Series: Filling Your Pipeline

Leading at the Speed of Trust
Performance Builder Series - Effective Recruiting and Interviewing

Performance Builder Series - Dynamic Sales Prospecting

Performance Builder Series - Identifying Your Leadership Style

Distributor Service Manager Training

Technical Presenter Training

Competitive Tear Down Analysis

Solution Navigator Workshop: Ducted Systems Academy Training

Solution Navigator Workshop: DS Connect

The 4 Essential Roles of Leadership (2 Days)

Territory Manager Bootcamp Live 4.5 Day's at Oklahoma City Training COE

Intro to EOS: Entrepreneurial Operating System for Contractors

Navigator Smart Search-UPG Products Workshop

Selection Navigator Basics Workshop

Navigator Extended Warranty for Contractors Workshop

Navigator Extended Warranty for Distributors Workshop

Navigator Intro to Warranty for Contractors Workshop

Navigator Intro to Warranty for Distributors Workshop

Navigator Intro to Delegated Admin Workshop

Product Essentials Training Course

Managing Millennials

HVAC Customer Objection Sales Mastery

Mastering Follow Up: Contractor Successful Practices

15 Keys to Contractor Success

Service Manager Success

Understanding HVAC Profitability

Commercial Financing Strategy

Writing Advantage

Multipliers: How The Best Leaders Ignite Everyone’s Intelligence

Commercial Applications Specialist: Virtual, Instructor-Led Online

Managing Through Crisis: Tips for Talent Management

Protecting Revenue and Relationships During Disruption

Financial Intelligence: Understanding Cash Flow

6 Critical Practices for Leading a Team

Leading at the Speed of Trust

Speed of Trust Foundations

Introduction to the 4 Essential Roles of Leadership

Residential Factory Certification: Heat Pumps/Air Conditioning

Tech Foundry Installation, Heat Pumps & Air Conditioning

Commercial Applications Course 3-50 Tons Part 1 - Virtual, Instructor-Led Online

Contractor Relationship Foundations - Customers as Partners

Contractor Financial Foundations for Territory Managers

Business Writing Skills

Unconscious Bias: Understanding Bias to Unleash Potential

Execute Your Team’s Strategy and Goals

Unleash Your Team’s Potential Through Coaching

Project Management Essentials for the Unofficial Project Manager

Inspire a Culture of Trust

5 Choices to Extraordinary Productivity

Time Management Essentials: Powered by The 5 Choices

Leadership Foundations

Premier Startup & Commissioning

SPIN Coaching

SPIN Selling 2.0

Train the Trainer

Territory Manager Essentials II

Territory Manager Essentials I

SPIN Selling Conversations

Selling with Consumer Financing

Residential Competitive Analysis

Presentation Advantage

Performance Builder Series - Psychology Behind the Sale

Organizational Excellence Series

Leading Customer Loyalty

Contractor Success Programs

Customer Service Suite

Counter Specialist Certification

Commercial Startup & Commissioning

Building Business Acumen

7 Habits for Managers

7 Habits of Highly Effective People

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