Course Catalog

Available courses are listed below. Additional courses are added regularly.

 

Select a course name for more information or filter the list. Go to the registration page when you're ready to sign up.

 

Ducted Systems Academy also offers these additional Technical Training resources (through Navigator):
 

  • Academy TV: How-to videos exclusively for Ducted Systems Customers.

  • Field Reference Guides: Up-to-the-minute technical reference information in a mobile-friendly format.

  • Training Site (online courses): Self-paced online courses. Provided with Liberties, Liberties Plus, CCE, Elite, Premier, and Select contractor programs. Also accessible for employees of Johnson Controls Ducted Systems and Ducted Systems distribution.

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Course (Select for More Info)
Technical
Sales
Professional
Leadership
Navigator Training

Writing Advantage

Multipliers: How The Best Leaders Ignite Everyone’s Intelligence

Commercial Applications Specialist: Virtual, Instructor-Led Online

Managing Through Crisis: Tips for Talent Management

Protecting Revenue and Relationships During Disruption

Financial Intelligence: Understanding Cash Flow

6 Critical Practices for Leading a Team

Leading at the Speed of Trust

Speed of Trust Foundations

Introduction to the 4 Essential Roles of Leadership

Residential Factory Certification: Heat Pumps and AC

Tech Foundry: Residential Installer I

Commercial Applications Specialist: In Person

Dealer Relationship Foundations - Customers as Partners

Dealer Financial Foundations for Territory Managers

Business Writing Skills

Unconscious Bias: Understanding Bias to Unleash Potential

Execute Your Team’s Strategy and Goals

Unleash Your Team’s Potential Through Coaching

Project Management Essentials for the Unofficial Project Manager

Inspire a Culture of Trust

5 Choices to Extraordinary Productivity

Time Management Essentials: Powered by The 5 Choices

Leadership Foundations

Premier Startup & Commissioning

SPIN Coaching

SPIN Selling 2.0

YPAL/TMAL Packaged RTU

Train the Trainer

Territory Manager Essentials II

Territory Manager Essentials I

SPIN Selling Conversations

Selling with Consumer Financing

Residential Competitive Analysis

Presentation Advantage

Performance Builder Series with Steve Vesely

Organizational Excellence with Christa Vanzant

Leading Customer Loyalty

Dealer Success Programs

Customer Service Suite

Counter Specialist Certification

Commercial Startup & Commissioning

Building Business Acumen

7 Habits for Managers

7 Habits of Highly Effective People